PeptideIntel Support
We're here to help. Find answers to common questions or reach out to our team.
Contact Us
Email Support
For questions, issues, or feedback, email us at:
We typically respond within 24-48 hours.
Frequently Asked Questions
No. PeptideIntel works without any account or sign-up. The app uses an anonymous device identifier stored on your device to save your preferences, watchlists, and favorites. No email or personal information is required.
Yes. We do not collect any personally identifiable information from app users. Your data is linked only to an anonymous device identifier and cannot be traced back to you. See our Privacy Policy for full details.
No. PeptideIntel's consumer research, comparison, notes, alerts, and vendor tools are currently unlocked for app users.
Existing subscribers are still recognized as legacy supporters during the subscription sunset period. Your app features remain available either way.
Any legacy subscriptions are managed by Apple or Google. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Profile > Payments & subscriptions > Subscriptions.
PeptideIntel aggregates pricing from 30+ verified vendors and normalizes prices per milligram so you can easily compare costs across different product sizes and concentrations.
The Deal Score is a 1-100 rating that evaluates how good a deal is based on price, vendor trust, and market comparison. Higher scores indicate better deals.
To start fresh, you can clear the app's storage through your device settings. This will remove your watchlist, favorites, and preferences and generate a new anonymous device identifier.
Currently, app data (watchlists, favorites, preferences) is tied to your device and cannot be transferred.